Knowledge Management refers to the array of practices and strategies that are used to identify, create, represent, distribute and enable adoption of insights and experiences. Unlike information management (computer-related and stored information), knowledge management refers to the transmission, use, and management of human knowledge and experiences.
This area of organizational management focuses on improving performance, competitive advantage innovation and general organizational improvements. Knowledge management, unlike computerized information management, takes advantage of the human dimension of experience, insight, planning, and other factors that are beyond the scope of mere stored information.
